Contact
Email-only — pre-purchase, support, accounts. Most replies within 4 business hours.
Sales & part identification
Pre-purchase questions, fitment help, sourcing requests. Include photos, part numbers, your truck make/model and date of manufacture if known.
Email: sales@sweeperparts.au
Order support, returns & warranty
Existing orders, delivery issues, returns, warranty claims.
Email: support@sweeperparts.au
Accounts & trade
Statements, 30-day terms, on-account checkout queries.
Accounts: accounts@sweeperparts.au
Warehouse & pickup
33 Bellwood St, Darra QLD 4076
Hours: 7:00am – 4:00pm, Monday to Friday (excluding public holidays)
Select "pickup" at checkout to collect your order in person. Pay by card on the website or on-account if you hold a trade account with us.
Part not listed?
Email sales@sweeperparts.au with your OEM / part number list (CSV or PDF) and we'll map matches and alternates.
Why email-only?
Every enquiry is logged, searchable, and gets answered with the right person on the keyboard — you get a written record of what was promised, and we don't lose detail to a phone game of telephone. Replies typically within 4 business hours.